Product

Care beyond the appointment.

Revado Comms is the inbox, the agents, the campaigns, and the workflows that run every patient conversation your practice has — inbound, outbound, voice, text, English or Spanish, 24/7. The schedule fills from the patients you already have.

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What practices see

Concrete numbers, not vibes.

Pilot averages from practices running Comms today.

–34%
no-show rate
vs. control over 60 days
+47
appointments booked per campaign
pilot avg, 7-day window
11h
staff time returned per week
callbacks no one has to chase
24/7
after-hours calls answered
EN · ES
Capabilities

What ships today.

Inbox

One thread per patient. Voice and text. Inbound and outbound.

Every conversation lives in one place. Open the patient and read the call, search the message, hand off to a colleague — without re-explaining what just happened.

  • Voice and SMS, both directions
  • Unknown caller handling with callback context
  • User-interventions queue for staff handoffs
  • Full transcripts, searchable
Campaigns

Press play. Fill the schedule from the patients you already have.

Pick a campaign, choose a cohort, hit play. Revado plays through with kind, context-aware outreach across voice and SMS. Replies and bookings come back into the inbox and the calendar.

  • New oral appliance therapy for sleep patients
  • CBCT/3D imaging consult for ortho candidates
  • Overdue hygiene + perio recall
  • Unscheduled treatment plan follow-up
Agents

Voice agents that sound human. 24/7.

Configurable voice, first message, system prompt, and cadence. Voicemail detection and warm/cold callback greetings out of the box. Test calls land in your phone the same minute.

  • Five natural voices: Alex, Raquel, Kira, Charlie, Manav
  • Bilingual English and Spanish
  • Voicemail detection
  • Cadence and handoff rules per campaign
Workflows

Always-on cadences in the background.

Reminders, recall, no-show prediction, multi-step appliance journeys. The cadence runs continuously; the inbox surfaces what needs a person.

  • 48h call → 24h text → voicemail fallback
  • No-show prediction → targeted outreach
  • Recall outreach
  • Oral appliance journeys
Two seats, one product

Built for the front desk. Governed for the operator.

The product gets out of the front desk’s way. The controls are there for the people accountable for HIPAA and for the practice.

Front desk
  • One thread per patient
    Voice and SMS in one timeline, both directions.
  • Suggested next step
    Every action card spells out what to send and why.
  • Callback context, ready
    No blank tickets. Open the call, see the patient, pick up where the agent left off.
  • Reply in plain English
    Templates when you want them, free text when you don’t.
Operator
  • Multi-clinic scoping
    See the whole roll-up. Staff see only their location.
  • Role-based access
    Front desk, clinical lead, owner — each role gets the right surface.
  • HIPAA audit log
    PHI access timestamped and exportable.
  • Bilingual by default
    EN and ES are both first-class across voice, text, and campaigns.
See it on your patient list

See a Campaign run on your own patient list.

Book a 20-minute demo. We’ll plug into your CareStack, pick a cohort with you, and you’ll see exactly how the outreach reads, sounds, and books.

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