Story

A short note on why Revado exists.

We grew up in dental practices that did exceptional clinical work and lost patients anyway — to voicemail boxes, recall lists no one had time for, and treatment plans that quietly aged out. Revado is the patient-communications layer we wanted to use ourselves.

Why we’re here

The most expensive thing a dental practice owns is the patient list it already has — and most of it is silent.

We watched front-desk teams chase callbacks they couldn’t catch, run recall outreach in spreadsheets at lunch, and miss the new-therapy conversation entirely because there were already 40 unread voicemails that morning. The work isn’t low-skill. It’s low-leverage.

Revado Comms is built so the practice has time to be thoughtful with every patient — because the AI carries the load. Voice and text. English and Spanish. Inbound and outbound. One inbox. One thread per patient.

We are operator-led, engineering-heavy, and HIPAA-first from day one. Every integration we ship reads and writes back to the PMS, so nothing has to live in two systems. Every voice agent runs in English and Spanish, because half the patient base would otherwise be unreachable.

What practices see

Concrete numbers, not vibes.

47
appointments booked from existing patients per campaign
pilot avg, 7-day window
$22,940
revenue recovered per practice per month
standard fees · pilot avg
–34%
no-show rate
vs. control over 60 days
11h
staff time returned per week
callbacks no one has to chase
How we build

Four principles we don’t compromise.

Operator-to-operator
We talk like the front desk.

No hype words, no robocall blasts, no “revolutionize.” Plain-spoken, second-person, sentence case. The tone of a coworker walking you through the morning routine.

HIPAA-first
PHI access is the product.

Every PHI access is timestamped and exportable. Roles are scoped. Audit logs are built into the chrome, not bolted on later.

Bilingual by default
English and Spanish, always.

Both languages are first-class across voice, text, and campaigns — because half the patient base would otherwise be unreachable, and the practice should never have to maintain two scripts.

Patient-first
Outreach is kind. Always.

Campaigns are context-aware re-engagement, not blast outreach. The practice finally has time to be thoughtful with every patient because the AI carries the load.

Where we are

Approaching paid pilots.

Honest about what ships today and what ships next.

  1. 2025 · Q4

    Founding work began

    Shipped

    The brief: build the patient-communications layer the founder team kept reaching for at the practices they ran.

  2. 2026 · Q1

    CareStack integration shipped

    Shipped

    Two-way appointment sync, patient + provider context auto-pulled into every conversation and every campaign.

  3. 2026 · Q2

    1-dentist pre-pilot

    In flight

    A single practice running Comms end-to-end. Voice agents, campaigns, workflows — production traffic.

  4. 2026 · Q3

    10-practice pilot

    Up next

    Dental Snobs cohort. Pacing, cohort design, and campaign quality dialed in alongside operators we trust.

  5. 2026 · Q4 →

    500-practice rollout

    Planned

    Multi-clinic scoping, governance for operators, and the integrations DSO buyers ask for first.

From the team
“We didn’t build Revado to replace your team. We built it to give your team time to be thoughtful with every patient — because the AI is carrying the load.”
Varun Kumar · founder, Revado