Eight jobs your phones aren’t getting done. Handled.
Revado isn’t a feature list — it’s a set of jobs completed: the after-hours call answered, the overdue list worked, the cancelled slot refilled, the balance followed up. Each one runs on your PMS, in English and Spanish, and lands in one shared inbox.
Start with the one that hurts most.
Patients decide to book at 9pm and call about emergencies at 2am. Revado answers both — books the first, triages the second — while your team sleeps.
When the second and third calls ring while your team is with a patient, Revado picks up instead of hold music. No more voicemail during business hours.
A reminder blast isn’t a confirmation. Revado holds the follow-through conversation — confirm, reschedule, or backfill — by text and voice, in the patient’s language.
The cheapest new appointment is a patient you already have. Revado works the overdue-recall and dormant-patient lists by call and text until they book.
A 10am cancellation doesn’t have to be a lost hour. Revado calls and texts your short-notice list the moment a slot opens and fills the chair.
New patients are won on the first call. Revado answers it on the first ring, any hour, in either language — and books the exam before the caller can comparison-shop.
Patients answer texts they’d never answer as calls. One shared inbox where every thread has chart context — and the AI drafts or handles the routine replies.
Aging patient balances mostly need a polite, persistent nudge nobody has time to send. Revado sends it — by text and call — and posts payments to the ledger on supported systems.
The use cases compound because they share one brain.
The cancellation intake feeds the backfill list. The reminder thread becomes the reschedule. The recall call books into the slot the no-show opened. Buying these as separate tools is how practices end up with five tabs and no system of record.