Your next month of production is already in your chart.
Most practices have hundreds of patients past due for hygiene and hundreds more who simply stopped coming. Everyone agrees the list is gold; nobody has hours to dial it. A Revado Campaign works the list on a cadence — call, text, follow-up — and books straight into open slots.
Why this keeps happening.
Running the overdue report takes five minutes. Working it takes fifteen hours of calls that mostly hit voicemail. So it gets worked in January, sporadically in June, and never in between.
A single “time to schedule your cleaning!” blast converts the easy 5%. The rest need a second touch, a call, a different time of day, or a different language — a cadence, not a blast.
Patients 18+ months out fall off recall reports entirely. They haven’t switched practices — they’ve just drifted — and they rebook at surprising rates when someone actually reaches out.
How recall & reactivation works.
Pick a cohort — 6+ months overdue, dormant 18 months, unscheduled treatment — and Revado runs a multi-touch cadence of texts and calls until each patient books, declines, or the sequence ends.
When a patient answers, the voice agent schedules in that conversation against real availability. No “we’ll have the office call you back” — the appointment is on the book before hangup.
Outreach goes out in each patient’s language, and pediatric recall addresses the parent. The half of your list other tools quietly fail to reach, reached.
Every Campaign reports reached, booked, declined, and unreachable — per patient, with the conversation thread attached. You see exactly what the list produced.
Questions practices ask about this.
Where does the patient list come from?
From your PMS, live. Revado reads recall status, last visit, and unscheduled treatment directly — no CSV exports — and excludes anyone with an upcoming appointment or an opt-out.
How aggressive is the cadence?
You set it. A typical recall cadence is 3–4 touches over two weeks mixing text and voice, quiet hours respected. Patients who engage exit the sequence immediately.
What results should we expect?
Depends on list age and practice, which is why every Campaign reports per-cohort conversion. We’ll benchmark your first list in the pilot rather than promise a number.
Can it run continuously instead of as one-off pushes?
Yes. Set it as an always-on Campaign: as patients cross the overdue threshold, they enter the cadence automatically — recall stops being a quarterly project.
Practice types that lead with this.
Runs on the PMS you already have.
See this running on your schedule.
20-minute demo. We’ll connect a sandbox or your real system and walk through exactly how recall & reactivation runs — the scripts, the escalation rules, and what lands in your inbox.