At Manhattan rents, an empty chair is the most expensive room in the city.
NYC dentistry pays the country’s highest fixed costs — rent, staff, insurance — which makes every no-show, every unworked recall list, and every voicemail’d new-patient call disproportionately expensive. Revado is the layer that keeps the schedule dense, across one office or a five-borough group.
How Revado earns its keep in New York City.
When overhead runs this high, the cost of a no-show isn’t the fee — it’s the staffed, lit, rented hour. Two-way confirmations, voice follow-up on the unconfirmed, and same-day backfill are how the schedule stays dense.
NYC groups accrete locations on different PMS systems and different phone habits. Revado runs the same playbook across all of them — 16 PMS/EMR integrations, per-clinic configuration, group-wide consistency.
A Manhattan searcher has fifty options in a two-block radius. First-ring answering at any hour — with the exam actually booked on the call — is the difference between your chair and the next result’s.
Finance, healthcare, hospitality, gig work: NYC patients book when their shift ends, not when yours does. The 11pm reschedule text gets handled, in English or Spanish, without anyone on your payroll awake.
Manhattan · Brooklyn · The Bronx · Staten Island · Upper East Side · Midtown · Financial District · Park Slope · Williamsburg · Harlem · Riverdale — and everywhere in between. Revado runs on your PMS and your existing phone number, so “coverage” means your systems, not our geography.
What NYC practices ask us.
We have locations in three boroughs on two different PMSs. Workable?
That’s the normal case for NYC groups. Each location connects to its own system — 16 PMS and EMR platforms are live — while the group gets one inbox standard, one playbook, and per-clinic configuration.
Does the AI cope with NYC call volume and pace?
Concurrency is the point: overflow answering picks up the second and third simultaneous calls your desk physically can’t. Every conversation lands in the shared inbox with notes written back to the chart.
Our patients expect white-glove service. Does AI cheapen that?
Patients experience response time as service. A first-ring answer at 9pm that books them into tomorrow reads as more white-glove than daytime-only humans with hold music — and your team reviews every thread the AI handled.
How fast can an NYC office go live?
Days, not quarters — connect the PMS, approve scripts, forward the lines. No hardware, no phone-system replacement, no construction. The payback clock starts the first week.
The use cases this market leads with.
Built for how these practices run.
See it running on a NYC schedule.
20-minute demo against a sandbox or your real PMS — and because we already run in this market, we can talk specifics: call patterns, language mix, and what the first 60 days look like for a practice like yours.