The patient communications layer, on your EMR.
Revado started in dentistry, where the phone problem is most acute — but the platform runs wherever the schedule lives. Athena, eClinicalWorks, ModMed, and NextGen Office are live today with two-way schedule and patient sync.
What this actually looks like day to day.
The standard fix for clinic phone volume is more seats in a call center. Hold times improve; the experience and the per-call cost don’t.
Patient portals absorbed the easy messages. What’s left on the phone line is scheduling, confusion, and urgency — the calls that most need answering.
Clinics that only send a single automated reminder see the no-show rate they deserve. Confirmation is a conversation, not a blast.
What ships for medical & specialty clinics.
Two-way schedule and patient sync with Athena, eClinicalWorks, ModMed, and NextGen Office — bookings land on the real schedule, and notes write back to the chart.
Voice agents answer in English and Spanish, handle scheduling end-to-end, and escalate clinical questions per your protocol instead of guessing.
Annual visits, follow-ups that never got scheduled, screening reminders — Campaigns work the list by call and text until it books.
Calls and texts in per-patient threads with chart context, shared across the team — the same inbox dental front desks run on.
Questions we hear from practices like yours.
Which EMRs does Revado integrate with today?
Athena, eClinicalWorks, ModMed, and NextGen Office are live with two-way schedule and patient sync. The integrations page tracks the full, current list.
How are clinical questions handled?
They’re not answered by the AI. Clinical questions follow your escalation protocol — routed to your triage line or flagged for a clinician callback, per rules you set.
Is Revado HIPAA-appropriate for a medical clinic?
We operate under BAAs and treat PHI handling as table stakes. Email trust@revado.ai for the security overview and compliance documentation.
We’re a specialty clinic with unusual scheduling rules. Can it cope?
Scheduling rules — visit types, provider matching, buffer rules — are configured against your real EMR schedule during onboarding, and the agent only books what your rules allow.
Common systems in this segment.
Guides for this kind of practice.
See it configured for your practice.
20-minute demo. We’ll connect to a sandbox or your real system, walk through the workflows that matter for medical & specialty clinics, and you’ll hear exactly how the agent sounds on your calls.